100% Unconditional Satisfaction Guaranteed
We want you and your pet(s) to be happily delighted and excited about your experience with us.
Our policy is simple. If you're not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We'll happily accept packages within 30 days of the sale date and we'll give you a complete refund. Oh ya, we'll also pay for the return shipping. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. Toys that are destroyed, damaged, punctures, shredded or torn due to use are not guaranteed. Pets Can sometimes become overly excited with toys and play more than expected or that can be controlled. We apologize for the inconvenience.